Effective Date: March 27, 2025

At The Injectables Lounge, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, submit forms, schedule appointments, or interact with our content online.

By using our website, you agree to the terms of this policy.

1. Information We Collect
We may collect personal information that you voluntarily provide when you:

Submit a contact form
Book an appointment
Subscribe to our newsletter or email list
Enroll in membership programs (e.g., Beauty Bank)
Interact with us on social media or promotional campaigns
The information we may collect includes:

Name
Email address
Phone number
Billing information (if applicable)
Preferences related to services
Other information you choose to provide

2. How We Use Your Information
We use the information you provide to:

Respond to inquiries and provide customer service
Book and manage appointments
Process payments and membership enrollments
Send relevant updates, offers, or newsletters (you may unsubscribe at any time)
Improve website performance and user experience
Comply with legal and regulatory requirements
We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Website Analytics & Cookies
We may use cookies and third-party analytics tools (like Google Analytics) to understand how visitors interact with our website. This helps us:

Monitor traffic and page performance
Improve site functionality and user experience
Deliver relevant content and offers
You can control or disable cookies through your browser settings at any time.

4. Data Security
We are committed to protecting your information. All data submitted through our website is securely stored and only accessed by authorized personnel. While we take all reasonable precautions, no method of data transmission over the internet is 100% secure.

5. Third-Party Links
Our website may contain links to external sites, such as social media platforms or booking tools. We are not responsible for the privacy practices or content on those websites. We encourage you to review their privacy policies separately.  mobile details or personally identifiable information will not be shared with third parties or affiliates for marketing purposes. Data sharing with third parties and affiliate marketing is strictly prohibited.

6. Your Rights
You have the right to:

Request access to the personal information we hold about you
Correct or update your information
Request that we delete your data (where applicable)
Opt out of marketing communications
To make changes or requests, please contact us through the contact page on this site. 

7. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or regulations. The latest version will always be posted on this page with the effective date noted at the top.

8. Contact Us
If you have any questions or concerns about this policy or how your data is handled, please reach via the contact page on this site. 

The Injectables Lounge, 200 South Pendleton Ave, Pendleton, IN

Privacy Policy

Cancellation Policy

We understand that life happens—and we’re happy to accommodate schedule changes when possible. Out of respect for our providers’ time and other clients, we kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Appointments canceled less than 24 hours in advance may be subject to a $50 cancellation fee.
No-shows will also incur a $50 fee and may require a deposit to rebook.
Your time is valuable—and so is ours. This policy helps us ensure that every client receives the focused care they deserve.

Refund Policy

Due to the personalized nature of aesthetic treatments, we do not offer refunds on services rendered or prepaid packages.

However, we are fully committed to your satisfaction. If you have questions or concerns about your results, please reach out within 7 days of treatment so we can assess and provide appropriate follow-up care or adjustments when needed.

Retail products may be returned or exchanged within 14 days if unopened, unused, and in original condition.