This training covers the fundamentals of protecting patient health information at The Injectables Lounge: what counts as PHI, how it's handled in our EMR and in day-to-day conversations, and who to contact as our Privacy Officer with questions or concerns. Required for all team members before working with any patient information.

This training walks through how to recognize a potential HIPAA breach, what to do the moment one is suspected, and how incidents get reported and documented at The Injectables Lounge. Every team member is responsible for knowing these steps- required before working with any patient information.

This training covers how to protect patient privacy in the spaces most exposed to it- the front desk, the waiting room, and phone conversations. It walks through what can and can't be discussed in earshot of other patients, how to handle check-in and scheduling without exposing PHI, and how to keep conversations discreet in a shared clinical environment. Required for all team members, especially front-of-house staff.